Call Us: +1-615-645-3999

Our Story
& Leadership

Expert Guidance. Heartfelt Support. Personal Care for Independent Living.

Delora Care, A Helping Hearts Company Has Services That Fits Your Needs:

Learn About Our Services
About Delora Care:

The Delora Care Difference: Physician-Guided Standards, Compassionate Non-Medical Care

Established in 2020, Delora Care, A Helping Hearts Company was created to bring compassionate, dependable, and highly personalized caregiver support to families who need help caring for the people they love.

Our Mission: At Delora Care, A Helping Hearts Company, our mission is to provide compassionate, non medical, personal support care that promotes dignity, safety, comfort, independence, and peace of mind for every client and family we serve.
Our caregivers are committed to delivering dependable care with kindness, respect, patience, professionalism, empathy, and understanding.

Our Vision: Our vision is to become a trusted care partner for families, seniors, adults with disabilities, veterans, and facility communities by providing personalized caregiver services that help clients feel safe, valued, respected, and supported wherever they call home.

Professional Standards:We operate with the integrity of a medical professional but the warmth of a family member. We are proud to be fully bonded and insured, and fully licensed in TN, KY, AL, and TX. We support veterans and families navigating eligible VA-related home care options, referrals, and benefits.

Core Values

Non-Medical Services:
Personalized for Your Family

We provide essential daily support across Greater Nashville, Franklin, Dickson, and Brentwood, TN; Louisville and Lexington, KY; Huntsville, Birmingham, and Tuscaloosa, AL; and Dallas, TX.

Core Values

While we do not administer medication, we ensure your loved one stays on track.

⦁ Compassion
⦁ Dignity
⦁ Respect
⦁ Reliability
⦁ Safety
⦁ Communication
⦁ Integrity
⦁ Family support
⦁ Personalized care
⦁ Professional caregiver service

Service Areas

Delora Care, A Helping Hearts Company provides caregiver services across:

  • Tennessee
  • Texas
  • Alabama
  • Kentucky
Why Choose Delora Care:

Why Families Choose Delora Care, A Helping Hearts Company

Families choose Delora Care, A Helping Hearts Company because our care is personalized, flexible, heartfelt, and centered around the client. Our caregivers provide support based on each client’s care plan, routine, preferences, safety needs, and family goals.
Reasons families choose us:

⦁ Flexible care from 4 hours up to 24 hour care
⦁ Stable caregiver placement when possible
⦁ Client specific caregiver training
⦁ Customized care plans
⦁ Strong family communication
⦁ Family add on account access for 24/7 remote care updates
⦁ Support at home and in facility settings
⦁ Dementia and memory care support
⦁ Facility caregiver and private duty support
⦁ Caregiver services tailored to each client
⦁ Veteran and VA related caregiver support options
⦁ Long term care support
⦁ Compassionate care with dignity and respect

Explore Caregiver Services

Meet Our Care Team

A dedicated team of highly trained, compassionate professionals committed to serving your family with trust and dignity.

Dr. Sarah Jenkins

Medical Director & Founder

Michael Chang

Care Coordination Manager

Elena Rodriguez

Lead Caregiver & Trainer

Quick Help

Caring answers to your
important questions.

Non-medical care focuses on “Activities of Daily Living” (ADLs). This includes personal care, companionship, and housekeeping. We do not perform clinical tasks like wound care, injections, or physical therapy.

No. Our care is provided by trained professional caregivers. However, our agency is physician-owned, meaning our safety standards and training programs are developed under medical leadership.

Yes, we are fully licensed for personal care services in both Tennessee and Texas.

We accept private pay, long-term care insurance, and for eligible veterans, we accept VA benefits.

Quick Help

Caring Answers to Your Important Questions.

We understand choosing care for loved ones is a big decision. This section answers questions about our personalized caregiver services, dedicated caregivers, and our compassionate approach at Delora Care, A Helping Hearts Company.
Delora Care, A Helping Hearts Company provides caregiver services starting with a 4 hour minimum visit. Care may be adjusted based on the client’s needs, schedule, and care plan.
Yes. Delora Care, A Helping Hearts Company can provide extended hour and 24 hour caregiver support depending on client needs, caregiver availability, and care plan requirements.
Delora Care, A Helping Hearts Company provides caregivers, not sitters. Our caregivers provide tailored care services that may include personal care, companionship, supervision, meal support, dementia support, family communication, and facility caregiver support.
Delora Care, A Helping Hearts Company provides caregivers, not sitters. Our caregivers provide tailored care services that may include personal care, companionship, supervision, meal support, dementia support, family communication, and facility caregiver support.
Delora Care, A Helping Hearts Company provides medication reminders only. Our caregivers do not administer medication, manage medication, or provide clinical medication services.
Yes. Delora Care, A Helping Hearts Company offers adjustable and flexible care hours when client needs change. Care schedules are based on the care plan, caregiver availability, and family needs.
Delora Care, A Helping Hearts Company works toward stable caregiver placement whenever possible. Stable caregiver support helps clients build trust, comfort, and familiarity.
Yes. Delora Care, A Helping Hearts Company caregivers receive client specific training based on the care plan, routine, safety needs, preferences, communication expectations, and family goals.
Start dates depend on the client’s needs, schedule, location, caregiver availability, and completion of the care consultation.
Yes. Care plans and schedules can be adjusted as client needs change.
Yes. Delora Care, A Helping Hearts Company caregivers provide dementia and memory care support focused on structure, redirection, safety, reassurance, and routine.
Yes. Delora Care, A Helping Hearts Company can provide caregiver support for couples when both individuals need assistance in the same home or setting.
Delora Care, A Helping Hearts Company provides extended hour and 24 hour caregiver support options. Care details can be discussed during the consultation.
Yes. Delora Care, A Helping Hearts Company is honored to support veterans and families seeking VA related caregiver support options. VA benefit approval, eligibility, and payment authorization are determined by the appropriate VA program or approved payer source.
Yes. Delora Care, A Helping Hearts Company offers a family add on account that allows families to remotely monitor day to day care, view updates, review completed tasks, see caregiver schedules, and stay connected through live communication 24/7.
Delora Care, A Helping Hearts Company provides caregiver services across Tennessee, Texas, Alabama, and Kentucky. Families may contact our office to confirm service availability in their city.
Non-Medical Home Care supports Activities of Daily Living, including companionship, personal care, light housekeeping, meal preparation, medication reminders, transportation support, and safety supervision. Delora Care, A Helping Hearts Company does not provide skilled nursing, wound care, injections, or physical therapy.
Yes. Care can be scheduled for part-time support, daily visits, overnight care, weekend care, or around-the-clock support based on family needs and caregiver availability.
We work closely with families to match caregivers based on care needs, schedule, personality, and home environment. If a caregiver match is not the right fit, our team will review the concern and work toward a better match.
Delora Care, A Helping Hearts Company accepts private pay, long-term care insurance when applicable, and eligible VA-related payment options when approved. Families may contact our main office directly at 615-645-3999 for detailed billing information and service rates.
Call our main office team at (615) 645-3999 to schedule your free care consultation. We will walk you through a thoughtful evaluation to discuss your loved one’s unique needs, general location, preferred schedule, and care goals. From there, Delora Care, A Helping Hearts Company will design a customized care plan to outline the exact next steps for starting personalized caregiver services.
Delora Care, A Helping Hearts Company proudly provides compassionate caregiver services across Middle Tennessee, Texas, Alabama, and Kentucky. Please contact our main office team directly at (615) 645-3999 to confirm personalized caregiver service availability in your specific city or neighborhood.
Yes, absolutely. Every caregiver on the Delora Care, A Helping Hearts Company team undergoes a rigorous background check, screening, and continuous training. We ensure all team members are fully insured and bonded to maintain the highest professional standards, safety protocols, and physician-led care quality.
Yes, our customized care plans are completely flexible. As your loved one’s needs change, you can contact our main office team directly at (615) 645-3999 to adjust the hours, days, or specific type of personalized caregiver services provided to ensure the best fit and safety for your family.
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