Welcome to Delora Care, A Helping Hearts Company: Compassionate, Physician-Led Personal Care

Compassionate In-Home Care Across Middle Tennessee, Kentucky, Alabama, and Texas

At Delora Care, A Helping Hearts Company, we believe care should feel personal, dependable, and full of heart. We support seniors care, veterans, individuals with disabilities, and families who need trusted non-medical care at home. From companionship and personal care to hygiene support, light housekeeping, meal preparation, transportation assistance, and family peace of mind, our caregivers are here to help each client feel safe, respected, and cared for. Wherever you or your loved one needs care, Delora Care, A Helping Hearts Company is here to support you throughout your journey. When you join the Delora Care, A Helping Hearts Company family, you are not just receiving services, you are gaining a compassionate team that truly cares.

Serving Nashville families since 2013 • Background-checked • Bonded & Insured
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Years of Experience

Proven history of excellence in caregiving.

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Clients Served

Dedicated support for elderly independence.

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Client Satisfaction

Rated highly by families across the region.

Delora Care, A Helping Hearts Company

Delora Care, A Helping Hearts Company provides compassionate caregiver services for private clients, long term care clients, veterans, families seeking VA related support, seniors, and adults with disabilities.

Our caregivers provide personalized Non medical home care and in facility settings, including personal care, companionship, dementia support, respite care, transportation, medication reminders, meal support, light housekeeping, safety supervision, facility caregiver support, and flexible care options from 4 hours up to 24 hour care.

Established in 2020, Delora Care, A Helping Hearts Company was created from a sincere desire to help families feel supported, comforted, and never alone while caring for the people they love most.

We are proud to be a physician led, female founded, and minority owned care company built on compassion, dignity, trust, and heartfelt service.

At Delora Care, A Helping Hearts Company, we understand that choosing care for a loved one is emotional. Families are not just looking for help with daily tasks. They are looking for someone they can trust with their loved one’s safety, comfort, dignity, routine, and quality of life.
Delora Care:

From Companionship to Complete Care, We Meet You Where You Are

Established in 2020, Delora Care, A Helping Hearts Company was created to bring compassionate, dependable, and highly personalized caregiver support to families who need help caring for the people they love.
As a physician led, female founded, and minority owned company, we understand that quality care begins with listening, learning, and building trust. Our approach is centered on in depth evaluation, thoughtful care planning, regular caregiver training, and strong expectations for caregiver readiness and professionalism.
At Delora Care, A Helping Hearts Company, our caregivers are more than helping hands. They are trained, compassionate care partners who support daily routines, personal dignity, safety, comfort, companionship, and family peace of mind.
We believe every client has a story, a routine, a family, a history, and a way they deserve to be cared for. That belief guides every care plan, every caregiver match, every family update, and every service we provide.

Mission Statement

At Delora Care, A Helping Hearts Company, our mission is to provide compassionate, non medical, personal support care that promotes dignity, safety, comfort, independence, and peace of mind for every client and family we serve.

Our caregivers are committed to delivering dependable care with kindness, respect, patience, professionalism, empathy, and understanding.

Vision Statement

Our vision is to become a trusted care partner for families, seniors, adults with disabilities, veterans, and facility communities by providing personalized caregiver services that help clients feel safe, valued, respected, and supported wherever they call home.

Core Values

Delora Care, A Helping Hearts Company is guided by compassion, dignity, respect, safety, communication, and integrity. Our caregivers understand that care is personal, and every client deserves to be treated with kindness, patience, empathy, and respect.

Who We Serve

Delora Care, A Helping Hearts Company provides caregiver services for private clients, long term care clients, veterans, families seeking VA related support, seniors, adults with disabilities, and families needing dependable support at home or in facility settings.

Delora Care, A Helping Hearts Company Services

In-home Delora Care services that truly make a difference.

Delora Care, A Helping Hearts Company Services:

Care Services That Fits Your Needs

From companionship to specialized care, we offer a wide range of services tailored to support your loved one’s independence, dignity, and quality of life

Get Started With Delora Care, A Helping Hearts Company

Service Areas

Delora Care, A Helping Hearts Company provides caregiver services across:

Delora Care, A Helping Hearts Company provides compassionate caregiver services across Tennessee, Texas, Alabama, and Kentucky. Our caregivers support clients at home and in facility settings, including private homes, assisted living communities, independent living communities, memory care communities, rehabilitation centers, and long term care communities.

Personalized Care Services

Specialized Memory & Veteran Support

Delora Care:

Why Families Choose Delora Care, A Helping Hearts Company

Families choose Delora Care, A Helping Hearts Company because our care is personalized, flexible, heartfelt, and centered around the client. Our caregivers provide support based on each client’s care plan, routine, preferences, safety needs, and family goals.

Reasons families choose us:

⦁ Flexible care from 4 hours up to 24 hour care
⦁ Stable caregiver placement when possible
⦁ Client specific caregiver training
⦁ Customized care plans
⦁ Strong family communication
⦁ Family add on account access for 24/7 remote care updates
⦁ Support at home and in facility settings
⦁ Dementia care support and memory care support
⦁ Facility caregiver and private duty support
⦁ Caregiver services tailored to each client
⦁ Veteran and VA related caregiver support options
⦁ Long term care support
⦁ Compassionate care with dignity and respect

Care Assessment:

Before care begins, Delora Care, A Helping Hearts Company takes time to understand the client’s needs, routine, preferences, mobility level, personal care needs, dementia support needs, safety risks, family concerns, and care goals.

Assessment topics may include:

⦁ Personal care needs
⦁ Mobility needs
⦁ Fall risk concerns
⦁ Dementia or memory care needs
⦁ Meal routines
⦁ Medication reminder needs
⦁ Household support needs
⦁ Facility instructions
⦁ Family communication preferences
⦁ Schedule needs
⦁ Client likes, dislikes, and comfort measures
⦁ Family add on account needs

Caregiver Matching:

Delora Care, A Helping Hearts Company works to match caregivers based on the client’s needs, schedule, personality, care level, routine, and family preferences when possible.
Our goal is to provide stable caregiver support so clients can build comfort, familiarity, and trust with the caregivers assisting them.

Caregiver Expectations:

Delora Care, A Helping Hearts Company caregivers are expected to provide care with professionalism, patience, kindness, and respect.

Families can expect our caregivers to:

⦁ Arrive prepared for the scheduled shift
⦁ Follow the care plan
⦁ Support the client’s daily routine
⦁ Respect the client’s home and privacy
⦁ Communicate concerns promptly
⦁ Document completed care tasks
⦁ Maintain dignity during personal care
⦁ Support safety and comfort
⦁ Report changes in condition, mood, appetite, or behavior
⦁ Provide dependable caregiver support

Service Settings

Delora Care, A Helping Hearts Company provides caregiver services in a variety of settings based on the client’s needs and care plan.
Care may be provided in:

⦁ Private homes
⦁ Apartments
⦁ Assisted living communities
⦁ Independent living communities
⦁ Memory care communities
⦁ Rehabilitation centers
⦁ Long term care communities
⦁ Facility settings where added caregiver support is requested

Client Safety

Client safety is a priority at Delora Care, A Helping Hearts Company. Our caregivers provide support that helps reduce risks related to falls, confusion, unsafe mobility, missed routines, isolation, and changes in daily condition.
Safety support may include:

⦁ Fall risk awareness
⦁ Mobility support
⦁ Clear walkway reminders
⦁ Bathroom trip support
⦁ Transfer support within caregiver limits
⦁ Dementia supervision
⦁ Meal and hydration reminders
⦁ Reporting unsafe conditions
⦁ Communication with family
⦁ Care team follow up when concerns are reported

Care Plan Updates

Care needs can change over time. Delora Care, A Helping Hearts Company works with families to adjust care plans when the client’s schedule, health, mobility, routine, or support needs change.
Care plans may be updated for:

⦁ Increased care needs
⦁ Reduced care needs
⦁ Hospital or rehab discharge
⦁ New fall risk concerns
⦁ Dementia progression
⦁ Changes in daily routine
⦁ New facility instructions
⦁ Family requested updates
⦁ Change in schedule
⦁ Change in personal care needs

Veterans support

Veterans and VA Related Support

Delora Care, A Helping Hearts Company is honored to support veterans and their families with compassionate caregiver services. Our caregivers can assist veterans with personal care, companion care, respite care, meal support, light housekeeping, transportation and escort assistance, medication reminders, safety supervision, facility caregiver support, and 24 hour care options.

Delora Care, A Helping Hearts Company may support families seeking VA related care options by helping identify caregiver service needs, care schedules, and the level of support needed for the veteran. VA benefit approval, eligibility, and payment authorization are determined by the appropriate VA program or approved payer source.

Give Them Better With Delora Care, A Helping Hearts Company

Long Term Care Support:

Delora Care, A Helping Hearts Company provides caregiver support for clients in long term care settings who need additional personalized attention, companionship, personal care support, safety supervision, family communication, or enhanced one on one caregiver services.

Our caregivers support the client’s comfort, dignity, and daily routine while communicating with family and facility staff when appropriate.

Private Client Support:

Delora Care, A Helping Hearts Company provides private caregiver services for families who need dependable support at home or in facility settings.

Our caregivers assist with personal care, companionship, dementia support, meal preparation, light housekeeping, medication reminders, transportation, respite care, safety supervision, and customized care plans.

What Happens When You Finally
Ask for Help

This company was great! I only used them for a few days for my father who unfortunately passed away a week later.

Jennifer Dennis client relative

This company was great! I only used them for a few days for my father who unfortunately passed away a week later.

Jennifer Dennis client relative

This company was great! I only used them for a few days for my father who unfortunately passed away a week later.

Jennifer Dennis client relative

Emergency and Urgent Concern Language

Delora Care, A Helping Hearts Company caregivers are trained to report urgent concerns according to agency procedures. For medical emergencies, families and clients should call 911 or seek immediate medical attention.

Delora Care, A Helping Hearts Company does not replace emergency medical services.

REQUEST Care

Compassionate Home Care For Your Loved Ones

At Delora Care, A Helping Hearts Company  we know that ensuring the safety and comfort of your family members is your top priority. We provide dependable, physician guided, non-medical home care support specifically tailored for seniors, families, and veterans who wish to age gracefully at home with dignity and independence.

Whether your loved one requires daily companionship, specialized personal care, or dedicated VA veteran support, our experienced care team is here to guide you through every option. Please take a moment to fill out our official family intake form directly below, and our care coordination team will reach out to you shortly to discuss your family’s unique needs.

Service Areas

Delora Care, A Helping Hearts Company provides caregiver services across:

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Trusted & Awarded

You're Not Giving Up…
You're Giving Your Mom Better

Here’s what we know: The guilt is crushing you

“What kind of daughter can’t take care of her own mother?”

But here’s the truth no one’s telling you:

Your mom doesn't just need someone to do tasks she needs someone with patience, training, and the emotional energy to truly be present with her. You're exhausted. You're stretched too thin. And when you're running on empty, you can't give her your best.

By bringing in Delora Care, you're not replacing yourself you're giving your mom the support team she deserves while you get to go back to being what matters most: her daughter.

The visits become about connection, not chores. The phone calls become about laughter, not panic. The memories you make in these final years become the ones you'll want to remember.

This isn't weakness. This is wisdom.
Quick Help

Caring Answers to Your Important questions.

We understand choosing care for loved ones is a big decision. This section answers questions about our personalized caregiver services, dedicated caregivers, and our compassionate approach at Delora Care, A Helping Hearts Company.
Delora Care, A Helping Hearts Company provides caregiver services starting with a 4 hour minimum visit. Care may be adjusted based on the client’s needs, schedule, and care plan.
Yes. Delora Care, A Helping Hearts Company can provide extended hour and 24 hour caregiver support depending on client needs, caregiver availability, and care plan requirements.
Delora Care, A Helping Hearts Company provides caregivers, not sitters. Our caregivers provide tailored care services that may include personal care, companionship, supervision, meal support, dementia support, family communication, and facility caregiver support.
Delora Care, A Helping Hearts Company provides medication reminders only. Our caregivers do not administer medication, manage medication, or provide clinical medication services.
Yes. Delora Care, A Helping Hearts Company offers adjustable and flexible care hours when client needs change. Care schedules are based on the care plan, caregiver availability, and family needs.
Delora Care, A Helping Hearts Company works toward stable caregiver placement whenever possible. Stable caregiver support helps clients build trust, comfort, and familiarity.
Yes. Delora Care, A Helping Hearts Company caregivers receive client specific training based on the care plan, routine, safety needs, preferences, communication expectations, and family goals.
Delora Care, A Helping Hearts Company provides caregivers, not sitters. Our caregivers provide tailored care services that may include personal care, companionship, supervision, meal support, dementia support, family communication, and facility caregiver support.
Start dates depend on the client’s needs, schedule, location, caregiver availability, and completion of the care consultation.
Yes. Care plans and schedules can be adjusted as client needs change.
Yes. Delora Care, A Helping Hearts Company caregivers provide dementia and memory care support focused on structure, redirection, safety, reassurance, and routine.
Yes. Delora Care, A Helping Hearts Company can provide caregiver support for couples when both individuals need assistance in the same home or setting.
Delora Care, A Helping Hearts Company provides extended hour and 24 hour caregiver support options. Care details can be discussed during the consultation.
Yes. Delora Care, A Helping Hearts Company is honored to support veterans and families seeking VA related caregiver support options. VA benefit approval, eligibility, and payment authorization are determined by the appropriate VA program or approved payer source.
Yes. Delora Care, A Helping Hearts Company offers a family add on account that allows families to remotely monitor day to day care, view updates, review completed tasks, see caregiver schedules, and stay connected through live communication 24/7.
Delora Care, A Helping Hearts Company provides caregiver services across Tennessee, Texas, Alabama, and Kentucky. Families may contact our office to confirm service availability in their city.
Non-Medical Home Care supports Activities of Daily Living, including companionship, personal care, light housekeeping, meal preparation, medication reminders, transportation support, and safety supervision. Delora Care, A Helping Hearts Company does not provide skilled nursing, wound care, injections, or physical therapy.
Yes. Care can be scheduled for part-time support, daily visits, overnight care, weekend care, or around-the-clock support based on family needs and caregiver availability.
We work closely with families to match caregivers based on care needs, schedule, personality, and home environment. If a caregiver match is not the right fit, our team will review the concern and work toward a better match.
Delora Care, A Helping Hearts Company accepts private pay, long-term care insurance when applicable, and eligible VA-related payment options when approved. Families may contact our main office directly at 615-645-3999 for detailed billing information and service rates.
Call our main office team at (615) 645-3999 to schedule your free care consultation. We will walk you through a thoughtful evaluation to discuss your loved one’s unique needs, general location, preferred schedule, and care goals. From there, Delora Care, A Helping Hearts Company will design a customized care plan to outline the exact next steps for starting personalized caregiver services.
Delora Care, A Helping Hearts Company proudly provides compassionate caregiver services across Middle Tennessee, Texas, Alabama, and Kentucky. Please contact our main office team directly at (615) 645-3999 to confirm personalized caregiver service availability in your specific city or neighborhood.
Yes, absolutely. Every caregiver on the Delora Care, A Helping Hearts Company team undergoes a rigorous background check, screening, and continuous training. We ensure all team members are fully insured and bonded to maintain the highest professional standards, safety protocols, and physician-led care quality.
Yes, our customized care plans are completely flexible. As your loved one’s needs change, you can contact our main office team directly at (615) 645-3999 to adjust the hours, days, or specific type of personalized caregiver services provided to ensure the best fit and safety for your family.

Payment and Private Care Language

Please include general payment language:

Delora Care, A Helping Hearts Company provides private caregiver services. Service rates, payment options, VA related support options, and care schedules are discussed during the care consultation based on the client’s needs, location, schedule, payer source, and level of support required.
Please contact our care team to discuss care options, service hours, and payment details.

Work With US

Become a Caregiver Today!

Delora Care, A Helping Hearts Company is looking for caring and compassionate Caregivers to become a part of our team and join our mission to enhance the lives of aging adults throughout our community. Delora Care, A Helping Hearts Company provides a variety of non-medical personalized caregiver services that allow seniors to remain in their homes and meet the challenges of aging with empathy, care, and compassion.
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Meet Our Care Team

A dedicated team of highly trained, compassionate professionals committed to serving your family with trust and dignity.

Dr. Sarah Jenkins

Medical Director & Founder

Michael Chang

Care Coordination Manager

Elena Rodriguez

Lead Caregiver & Trainer

Getting Started

Getting started with Delora Care, A Helping Hearts Company is simple. Our care team listens to your needs, learns about the client’s routine, creates a customized care plan, and works to place trained caregivers who can support the client safely and respectfully.

Work With US

Become a Caregiver Today!

Please enable JavaScript in your browser to complete this form.
Name
Are you a CNA ?
Are You Comfortable With Personal Care?
Are You Comfortable With Dementia Care?
Do You Have Reliable Transportation?
Message